Food Tours Frankfurt is a small business that values and keeps customer data safe. This privacy policy explains what personal information we collect from you whilst visiting our website in compliance with European law.

Types of data we collect

By clicking on any links when browsing this website or by sending us emails you consent to some personal information being collected.

Food Tours Frankfurt collects your personal information through:

  • Cookies placed on our website either by Google Analytics.
  • Name and email addresses provided by you when filling in the „contact“ form or buying one of our products or services.
  • E-Mail address; first and last name; phone number; and payment information to provide and maintain our bookings.

Google Analytics

When someone visits www.cooking-the-world.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. Google Analytics uses cookies, text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website and Game (including your IP address) will be transmitted to and stored by Google on servers in the United States. We use Google Analytics with the add-on “_anonymizeIP()” so that the IP addresses later transmitted to Google are shortened and modified in advance on the European servers to prevent any direct references to particular persons. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to the website operator. Your IP address, which has been transmitted by Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use all functions of this website and Game. Furthermore, you can prohibit Google from collecting and analyzing the cookie-generated data about your use of the website and Game (including your IP address) by downloading and installing the browser plugin available here http://tools.google.com/dlpage/gaoptout?hl=en .

Refusing all cookies will affect your web experience and may result in some parts of the website not functioning properly.

What we do with your information

We are clear about why we need the details we ask for, and ensure your personal information is kept as secure as possible.

Any of the information we collect from you may be used in the following ways:

  • To contact you to discuss how our business can offer assistance with your needs by using the email address or telephone number which you have provided.
  • Use the information collected by cookies with your consent to improve our website and customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We use a range of outside parties to help us manage your information, such as our customer service provider, developers, marketing companies, email sending providers and payment providers. These are companies who process data on our behalf and cannot use it for their own independent purposes.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Marta Kieser at marta@food-tours-frankfurt.com.

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances if any, we will share it with other parties.

Your cookie preferences

By participating in any Food Tour, you agree to grant Food Tours a worldwide, royalty-free, fully paid-up license to use your photographic, video, or digital likeness as well as first names solely for our promotional and commercial purposes. If you do not agree to this, please write us a statement and submit it before the start of your scheduled food tour.

See also our Terms and Conditions.

Last updated: 20.07.2022